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London hospital workers wearing larger photo ID badges to reassure patients

Staff at London Health Sciences Centre clip the bigger photos of themselves dressed casually and smiling to the outside of their PPE, so patients can see what they look like underneath.
By: Alison Larabie Chase
May 29, 2020
PSW McKenzie Johnson sports her new larger ID badge. Photo: LHSC.

It can be scary for hospital patients to come face-to-mask with a health worker in head-to-toe personal protective gear. But that gear is necessary to prevent the spread of COVID-19 in healthcare settings. Leadership at London Health Sciences Centre in southern Ontario heard from staff and on social media that larger photo ID badges might help. Workers can now contact the Patient Engagement Team to get one of the new badges, which feature a 4-by-6-inch photo of themselves dressed in casual clothing and sporting a smile, with their name and job title in large print.

The large badges, which have instructions for their proper use and disinfection printed on the back, are not mandatory, but staff are being encouraged to sign up for the program. Personal support worker McKenzie Johnson says her badge is already getting “great feedback from both colleagues and patients.”

Source: London Health Sciences Centre

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